Employee Experience Specialist

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Employee Experience Specialist serves as a cultural architect, driving the design and evolution of meaningful, high-impact initiatives across the full employee lifecycle. With a focus on belonging, well-being, and engagement, this role transforms insights into action and moments into movements that elevate the everyday experience of Empower employees. As we scale our mission to bring affordable, innovative medications to 300 million people, this position ensures our internal culture is as strong and transformative as our external impact.

• Designs and implements enterprise-wide engagement strategies that align with Empower’s mission, using data and feedback to continuously refine programs that enhance retention and workplace satisfaction.
• Partners with enterprise leaders and HR Business Partners to embed recognition, connection, and inclusion into the employee experience at every stage of the talent journey.
• Analyzes workforce data, engagement metrics, and pulse survey results to translate qualitative and quantitative feedback into actionable insights and measurable improvements.
• Leads the planning and execution of employee engagement events, well-being programs, and recognition platforms that build community and drive cultural alignment across all Empower sites.
• Elevates Empower’s employer brand and value proposition through compelling storytelling, strategic communication campaigns, and change management support that reinforces connection and purpose.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Strong interpersonal communication and problem-solving skills, with proven ability to build trusted relationships, manage complex initiatives, and create experiences that foster inclusion and belonging.
• Proficiency in employee engagement platforms, internal communication tools, data visualization dashboards, and Microsoft Office (especially Excel and PowerPoint).

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 3 years of experience delivering high-impact employee engagement or culture programs in a fast-paced, high-growth organization, with demonstrated success influencing change across teams.
• Bachelor’s degree in human resources, organizational psychology, communications, business, or a related field required.
• Certified Employee Experience Professional (CEXP) or Event Planning Certificate preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/